Please see the following job posting, which was recently announced. It will be located in Las Vegas, NV. The hiring company is Language Access Network (LAN), a well-established provider of video remote interpreting services. The company is requesting that all résumés and letters of intent be e-mailed to careers@lan.us. Please contact LAN directly if you have any questions. We have no connection to LAN and are sharing this job posting as a courtesy -- perhaps one of our fantastic colleagues will get this position?
Established in 2003 as a Video Remote Interpreting (VRI)company, Language Access Network has since become the trusted leader forhealthcare communications. As hospitals and other healthcareorganizations seek to mitigate growing costs, LAN acts as a true partner tothese organizations, helping them realize not only cost savings, but a trueReturn on Investment within their language services departments.
Looking to expand your career in a team-oriented,people-focused company? Language Access Network offers a positive workenvironment committed to improving the lives of patients and providers everyday. We don’t settle for the daily grind; rather, we excel at improvingoutcomes, fostering teamwork and joining together for the benefit of ourclients.
Looking for something more in your career? Connect tothe bigger picture with Language Access Network.
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Position Manager, Language Services
Purpose:
Duties:
- Recruitment, training and orientation of language servicesstaff
- Coordinate and assign supervisors
- Oversee all interpreters and operators, including remotestaff
- Assist in developing internal policies
- Determine staffing needs in conjunction with Executive andDirectorial staff
- Liaise between Executive Management and staff
- Perform preliminary testing with internal processes andsoftware
- QA of internal and external interpreting, mentoring andcoaching of interpreters, methods and best practices
- Serve as SME of interpreter service requirements indeveloping new platform
- Work with IT to provide understanding of interpreterpractices and needs in relation to technology
- Establish a positive work environment and develop keystrategies to foster a healthy corporate environment
- Develop and implement performance measures
- All other duties as assigned
Minimum Qualifications:
- Ability to manage and motivate people in a positive workenvironment, comprehensive knowledge of Language Services including bestpractices, Interpreter Code of Ethics and Standards of Practice. Comprehensive knowledge of hospital language service program structure andneeds, basic knowledge of HR practices and regulations, excellent problemsolving skills, the ability to work both independently and collaborativelywithin a team, excellent communication skills both written and oral, ability tochampion the needs of the department, comprehensive knowledge of computerplatforms and programs used in the Language Center, attention to detail andexcellent record keeping skills.
Certification from a national body regarding interpretationpreferred, but not required.
Email your resume andletter of intent to careers@lan.us
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